Training Curriculum for CUBE Service Sites
The importance of service sites
This video highlights the significance of service sites within the CUBE Service Management workflow. It explains how service sites represent the physical locations where services are performed or equipment is installed. By effectively managing service sites, users can maintain accurate service records, manage assigned assets, and streamline operations, particularly for organizations with multiple locations such as educational institutions or government entities.
Service sites overview
This video provides a general overview of the service site submodule. It covers how to access the service site section in CUBE Edge, navigate through different service sites, and understand key details such as service site ID, status, and associated technicians. Users are guided on how to manage site information effectively, ensuring all relevant data for each site is up to date and accessible for efficient service delivery.
Deep dive into the service site module
This video provides an in-depth look into the Service Site submodule, explaining how to enter comprehensive site details, manage service history, track project history, and monitor faults for efficient service delivery. It emphasizes how detailed records support better communication and asset maintenance.
How to create a new service site
In this instructional video, users learn step-by-step how to create a new service site in Cube Edge. The process includes entering necessary site details, ensuring all mandatory fields are filled, and associating the new site with existing customers, thereby enabling comprehensive service management.
